Privacy Policy
Last Updated: 13 July 2026 | Effective Date: 19 March 2025
Who We Are
Vedara is a Vedic astrology product operated by SIMARA AI Limited, a company registered in England and Wales (company number 16329175) with its registered office at 128 City Road, London, England, EC1V 2NX, United Kingdom. SIMARA AI Limited is the data controller for the personal information described in this policy.
This Privacy Policy describes how we collect, use and disclose your information when you use our website and services at https://vedara.me(the "Service"). By accessing or using the Service, you consent to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent, please do not access or use the Service.
For any privacy question or request, contact us at hello@vedara.me.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the "Last Updated" date above. Where a change materially affects how we use your personal data, we will take reasonable steps to notify you (for example by email or an in-product notice) before it takes effect. We recommend that you review this page periodically.
Information We Collect
We collect and process the following personal information about you:
- Name
- Email address
- Birth details you choose to provide — date, time and place of birth — which we use solely to calculate your Vedic birth chart and generate personalised guidance
- Push notification subscription identifier (only if you enable mobile notifications)
- Payment and billing information, processed by our payment provider (we do not store full card details)
- Usage information about how you interact with the Service (pages viewed, features used)
How We Collect Your Information
- Directly from you, when you register an account, enter your birth details, make a purchase, or contact us
- Automatically, when you interact with the website (see our Cookie Policy)
How We Use Your Information
We use the information we collect about you for the following purposes:
- Creating and managing your user account
- Calculating your birth chart and providing personalised astrological guidance
- Processing payments and fulfilling purchases
- Providing customer support
- Sending administrative information about the Service
- Marketing and promotional communications, where you have consented or where otherwise permitted by law
- Understanding and improving how the Service is used (analytics)
If we want to use your information for any other purpose, we will ask for your consent and will use your information only after receiving it, and only for the purpose(s) for which consent was granted, unless we are required to do otherwise by law.
Push Notifications
If you enable mobile notifications, we store a push subscription identifier linked to your account. This identifier allows us to deliver notifications to your device when your daily guidance is ready. It is deleted when you disable notifications, sign out, or delete your account. No notification content is stored on the server after delivery.
How We Share Your Information
We do not sell your personal information. We share it only with service providers who process it on our behalf, under contracts that restrict use to the purpose for which it was shared:
- Hosting and infrastructure (Vercel)
- Product analytics (PostHog)
- Payment processing (Stripe)
- Transactional email delivery (SMTP2GO)
We require these providers to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it longer than required to fulfil that purpose. Where a provider processes data outside the United Kingdom, we rely on appropriate safeguards such as adequacy decisions or standard contractual clauses.
We may also disclose your personal information: (1) to comply with applicable law, regulation, court order or other legal process; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates any third-party rights. If SIMARA AI Limited is merged with or acquired by another company, your information will be one of the assets transferred to the new owner.
Retention of Your Information
We retain your personal information for as long as your account is active, and for between 90 days and 2 years after an account becomes idle, or for as long as we need it to fulfil the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods, such as record-keeping or reporting required by applicable law, or for other legitimate reasons like enforcement of legal rights and fraud prevention. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.
Your Rights
Depending on the law that applies to you (including UK GDPR), you may have the right to access, rectify or erase your personal data; receive a copy of your personal data; restrict or object to the processing of your data; ask us to port your personal information to another entity; withdraw any consent you have provided; and lodge a complaint with a supervisory authority (in the UK, the Information Commissioner's Office). To exercise any of these rights, write to us at hello@vedara.me. We will respond to your request in accordance with applicable law.
You may opt out of direct marketing communications, or of profiling we carry out for marketing purposes, by using the unsubscribe link in any marketing email or by writing to us at hello@vedara.me.
Note that if you do not allow us to collect or process required personal information, or if you withdraw consent to process it for the required purposes, you may not be able to access or use the services for which your information was sought.
Cookies
To learn more about how we use cookies and similar tracking technologies, and the choices you have in relation to them, please see our Cookie Policy.
Security
The security of your information is important to us and we use reasonable security measures to prevent the loss, misuse or unauthorised alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently we cannot ensure or warrant the security of any information you transmit to us; you do so at your own risk.
Contact / Data Protection Queries
If you have any queries or concerns about the processing of your information, email us at hello@vedara.me or write to SIMARA AI Limited, 128 City Road, London, England, EC1V 2NX, United Kingdom. We will address your concerns in accordance with applicable law. For general product support, contact support@vedara.me.
